At Student Breakthrough, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to: sam@studentbreakthrough.com or by writing to Student Breakthrough, Holly Lodge, 54 Abington Grove, Northampton, NN1 4QU. Alternatively, you can telephone 07718 150 431.
Who are we?
Student Breakthrough offer academic life coaching. We aim is to inspire happiness, success and wellbeing in students across the world. We solve problems for students by using simple and effective coaching tools and strategies to help students; dream about their future success, believe in themselves and who they are and to achieve in vital aspects of their lives.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services or make an enquiry via our contact page.
What type of information is collected from you?
The personal information we collect might include your name, email address, IP address, and information regarding what pages are accessed and when.
How is your information used?
We may use your information to:
- send you communications which you have requested and that may be of interest
- process orders that you have submitted
- to carry out our obligations arising from any contracts entered into by you and us
- seek your views or comments on the services we provide
- notify you of changes to our service
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf:
We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example delivery of goods). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us relating to our products and services, then you can notify us by email to sam@studentbreakthrough.com.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You have the right to ask for a copy of the information Student Breakthrough hold about you or change your marketing preferences at any time by contacting us by email to sam@studentbreakthrough.com or by writing to Student Breakthrough, Holly Lodge, 54 Abington Grove, Northampton, NN1 4QU. Alternatively, you can telephone 07718 150 431.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of ‘cookies’ on this website
Like many other websites, the Student Breakthrough website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.